Privacy Policy
Last updated: January 31, 2026
Bowmeos operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a seamless and curated shopping experience (the “Services”). Bowmeos is powered by Shopify, which enables us to provide these Services to you.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any part of the Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
Personal Information We Collect or Process
When we refer to “personal information,” we mean information that identifies, relates to, or can reasonably be linked to you or another individual. Personal information does not include data that has been anonymized or de-identified.
Depending on how you interact with the Services, we may collect or process the following categories of personal information:
- Contact details, such as your name, billing address, shipping address, phone number, and email address
- Financial information, including payment method details, transaction confirmations, and payment-related data, processed securely through third-party payment providers
- Account information, such as your username, password, preferences, and account settings
- Transaction information, including products viewed, added to cart or wishlist, purchased, returned, or exchanged
- Customer communications, including messages, inquiries, or feedback you send to us
- Device information, including IP address, browser type, device identifiers, and network details
- Usage data, such as how you browse, interact with, and navigate the Services
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you when you create an account, place an order, contact us, or otherwise interact with the Services
- Automatically through cookies, pixels, and similar technologies when you browse or use our website
- From service providers who assist us with payment processing, analytics, marketing, fulfillment, and technical support
- From business partners or other third parties, where permitted by applicable law
How We Use Your Personal Information
We may use your personal information for the following purposes:
Provide and Improve the Services
To process orders, manage accounts, deliver products, handle returns or exchanges, remember preferences, and personalize your shopping experience.
Marketing and Promotions
To send promotional messages, offers, or updates via email, SMS, or other permitted channels, and to display relevant advertisements based on your interactions with the Services.
Security and Fraud Prevention
To protect user accounts, verify transactions, prevent fraud, and maintain the safety and integrity of our Services.
Communication
To respond to inquiries, provide customer support, and maintain our ongoing relationship with you.
Legal Compliance
To comply with applicable laws, regulations, legal requests, or to enforce our terms, policies, and agreements.
How We Disclose Personal Information
We may share your personal information in the following circumstances:
- With Shopify and trusted service providers who help operate our business, such as payment processors, shipping partners, analytics providers, and customer support tools
- With marketing and advertising partners to deliver personalized advertisements, where permitted by law
- When you direct us or provide consent to share information with third parties
- With affiliated companies within our corporate group
- In connection with business transactions such as mergers, acquisitions, restructuring, or legal obligations
Relationship with Shopify
Our store is hosted on Shopify. Shopify collects and processes personal information related to your interaction with the Services to operate, maintain, and improve the platform. Your information may be transferred to and processed in countries other than your country of residence.
For more information about Shopify’s privacy practices and your rights, please review the Shopify Consumer Privacy Policy and visit the Shopify Privacy Portal.
Third-Party Websites and Links
The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those third-party services. We encourage you to review their privacy policies before providing any personal information.
Children’s Information
The Services are not intended for use by children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe that a child has provided us with personal information, please contact us so we can take appropriate steps to delete it.
Data Security and Retention
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access or request a copy of your personal information
- Request correction or deletion of your personal information
- Request data portability
- Opt out of receiving marketing communications
You may exercise these rights by contacting us using the details provided below. We may need to verify your identity before fulfilling your request.
International Data Transfers
Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on legally recognized safeguards, such as Standard Contractual Clauses, to protect such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page along with a revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us at:
Email: greenmountainsindia@gmail.com
Business Name: Bowmeos
Address: Green Mountains Herbal Pet Products
SATHY Road 1st Cross, Coimbatore-641012